Our targets – reliability and quality.

To provide our customers with optimum service quality we use the infrastructure of our partner ic3s for our technical operations.

ic3s has been providing mobile telephone industry-related services to all German network operators; many virtual network operators and business customers since 1997. Applications in the fields of SMS / MMS, data transmission and billing are operated and maintained around the clock in ic3s’ highly available data centres.

 

Availability
No matter what the application: a stable connection is a must to ensure the availability of individual components. This is why we work in close cooperation with ic3s AG. Its administration team works 24/7/365 shifts and technical operations are sited in multiple locations and designed to be redundant. Data centre operation is guaranteed even if there should be a power cut lasting several days.

 

Performance

mdex aims to satisfy its customers’ wishes in every regard. In order to guarantee the consistent quality of our services we use only highly scalable hardware and software platforms incorporating high-end equipment from leading manufacturers.

Security

Our customers entrust us with their business processes and data every day. We, and our partner ic3s, are thus very aware how sensitive data is and protect it by securing the data centres as well as by separating individual customers’ systems from one another. Over and above this ic3s regularly has additional external security audits carried out.

 

 

Human resources

In our field technical factors are often at the forefront; however mdex places great value on having the right person in the right place. Because it is not only our technical competence which sets us apart from the competition but also the commitment, experience and skills of our personnel.